Automatic Pet Feeder – Single or Double Bowl, Optional Camera
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Questions, answered
Everything people usually ask before they order. Can't see your question? Send it over and a real person will reply.
Ask us a questionor email support@pholex-pet.store
Will it suit my pet?
Automatic Pet Feeder – Single or Double Bowl, Optional Camera is designed for dogs and cats. Check the sizes and measurements in the description above against your pet before you order.
Not sure? Email support@pholex-pet.store with your pet's breed, age and weight, and we'll help you choose.
How long does delivery take?
Orders are prepared within 1–5 business days. Delivery then takes 8–14 business days to the UK, 10–20 to the EU and Australia, 12–20 to the US and 12–25 to Canada. We'll email you a tracking link as soon as your order is on its way.
How much is delivery?
UK orders over £60 ship free, and orders over £55 (or your local equivalent) ship free to the EU, US, Canada and Australia. For smaller orders, the delivery cost is shown at checkout before you pay.
What if it's not right?
You can return unused items in their original packaging within 30 days of receiving them. Email support@pholex-pet.store with your order number and we'll email you the return address and instructions. Return postage is paid by the customer, unless your item arrived damaged, faulty or incorrect. Approved refunds go back to your original payment method within 10 working days. See our full Refund Policy.
Is checkout secure?
Yes. Checkout is run by Shopify with encrypted payments, and you can pay with Apple Pay, Google Pay, PayPal and the other options shown at checkout. We never see or store your full card details.
Can I change or cancel my order?
Email support@pholex-pet.store as soon as possible with your order number. We'll do our best to change or cancel it before it's dispatched.

